Alpha Gemstone NY Inc.
Return Policy
Customer satisfaction is important to us.
- Returns accepted within 10 days of delivery unless otherwise specified.
- Item must be unused and in original condition.
- Custom orders and special-cut stones are non-returnable.
- Shipping charges are non-refundable.
- Return authorization is required before sending any package back.
- Order history.
- Refunds are processed after inspection of returned merchandise.